Stellar Phoenix Refuses to Honor Money Back Guarantee

By on Jan 25, 2013 in Blog Posts, Internet | 1 comment

Recently a customer was having a problem with Outlook; their PST file had become corrupted. This happens from time to time, especially with larger Outlook files, and the first thing to try is Microsoft’s own scanpst repair utility. When that doesn’t work or causes other issues, one goes Googling for specialty applications. That’s how I found Stellar Phoenix and their Outlook PST Recovery utility. I ran the PST file through a scan with the trial version and it found quite a bit of data to recover – over 45,000 Emails – so I decided to purchase it. After the scan was complete I noticed that Emails were corrupted, with foreign characters and bizarre time stamps and headers. The real problem wasn’t the corrupted Emails, but the massive amount of missing data. The original 4.5GB file was reduced to under 4GB by the Stellar Phoenix recovery utility, as see...