Stellar Phoenix Refuses to Honor Money Back Guarantee

By on Jan 25, 2013 in Blog Posts, Internet | 1 comment

Recently a customer was having a problem with Outlook; their PST file had become corrupted. This happens from time to time, especially with larger Outlook files, and the first thing to try is Microsoft’s own scanpst repair utility. When that doesn’t work or causes other issues, one goes Googling for specialty applications. That’s how I found Stellar Phoenix and their Outlook PST Recovery utility. I ran the PST file through a scan with the trial version and it found quite a bit of data to recover – over 45,000 Emails – so I decided to purchase it. After the scan was complete I noticed that Emails were corrupted, with foreign characters and bizarre time stamps and headers. The real problem wasn’t the corrupted Emails, but the massive amount of missing data. The original 4.5GB file was reduced to under 4GB by the Stellar Phoenix recovery utility, as see...

Diablo 3 Account Hacked – Blizzard Blames Me

By on May 28, 2012 in Blog Posts, Games | 0 comments

I’ve been a huge fan of the Diablo series since the first installment and was happily installing my copy of Diablo III the day after launch. Because I had my copy shipped and started playing the day after the official launch I didn’t face the login nightmares that many others did. I was able to play right away and spent about 30 hours engrossed in the D3 universe over the next week.On the 24th I logged in to find that all of the items in my stash were gone, along with my gold. I didn’t notice it at the time, but I also had a new friend in my Social panel. I thought that there must have been some kind of glitch with an update that Blizzard applied. No problem; I’d just open a ticket and they could restore my lost items. So I opened a support ticket and waited.A day went by and I didn’t hear anything from Blizzard. I logged into my account again and...