How To Replace Symantec’s Backup Exec

By on Mar 16, 2015 in Blog Posts | 0 comments

Back in 2012 I wrote a long post about my terrible experience with Symantec Backup Exec and their lackluster technical support that still remains one of my most popular posts. It seems I’m not the only person who was fed up with Symantec; far from it. At that time I decided I would never again purchase another copy of Backup Exec (BE), and I never did, but it hasn’t been easy. It’s tempting to simply upgrade whatever you have in place, but after years of less than stellar releases from Symantec the time finally came to find a replacement. I found two. Arcserve Backup The first, a more traditional product, is Arcserve Backup. It installs on your server or workstation in a similar manner to BE and can backup to tape or external drives, among other options. Setting up and managing jobs will be familiar to anyone who has been using Symantec’s product, though there...

Symantec’s Atrocious Support of a Terrible Product: Backup Exec 2012

By on Jul 13, 2012 in Blog Posts, Software | 19 comments

Update: For those looking for a replacement, I’ve reviewed two options here.   For years, the name Symantec has been synonymous with two areas; anti-virus software and enterprise backup systems. In 1990, Symantec purchased Norton and with it still holds the title as best-selling anti-virus software in the world, although it has long since lost its claim as the best product on the market. Though Symantec has lost its footing on the security side of its business, they have been able to cling on in the enterprise backup scene; at least for the time being. Their Backup Exec (BE) products (purchased from VERITAS in 2005) remain popular with small to medium sized businesses, but the recent decision by Symantec to require maintenance agreements and completely redesign the program have left many customers without a reason to remain loyal. Less than a year ago I could purchase a...