How Three Massive Companies Fail To Get VoIP Right

By on Jan 1, 2018 in Blog Posts, Internet, Software | 0 comments

For years I’ve been using Skype for my business telephone system. Although it’s never been perfect – the admin interface is atrocious and reliability is a problem – Skype is simple, cheap, and has all of the features I need. Well, it did have everything, until they inexplicably decided to axe custom voicemail greetings. Without the ability to have professional voicemail greetings for when customers can’t reach someone, Skype can’t really be considered a proper solution for businesses. I did a bit of research and asked around for better solutions. My needs are simple: I’m looking for a good softphone, an easy to use admin interface, the ability to import my contacts from Skype, and I need to be able to port my phone number. I came up with three companies that seemed to meet my requirements: Vonage, Jive, and 8×8. Although they all advertise...